It can be difficult to find an auto repair shop, especially if you're not exactly sure what you need. Lots of repairs shops are specialized, some only take certain makes and models, and others will swindle you. How can you tell if you are picking the right auto repair shop for your needs? Here are some basic guidelines.
Word of Mouth -- One of the best ways to find an auto repairs shop is to get a good recommendation from a friend. Many people find an auto repair shop they love and then remain lifelong loyal customers. Ask around to see if there are any tried-and-true auto repair shops in your area. You can also ask your car dealer or your local insurance agent, since they deal with cars every day. They may have an inside look on where to get the best service and the best deal on auto repairs.
First Impressions -- When you walk into an auto repair shop, it should be clean and well-organized. The atmosphere of an auto repair shop will be a good indicator of the quality of service. If the employees and managers take care of their auto repair shop, this can be a good sign they will take care of your car and pay attention to detail-- the reverse can also be true. When things in an auto repair shop are messy, dirty, or unorganized, it can often mean that things are falling through the cracks.
Ask Questions -- The best way to find out if your at the right auto shop is to ask! Don't be afraid to be inquisitive and thorough. If the mechanics seems frustrated to answer your questions, or if they seem like they don't know what they're talking about, that's a red flag. But if they take the time to make sure all your needs are met and that you feel comfortable, it's a good sign you're in the right spot. The auto repair shop is serving you. Ask if they will help you with insurance companies, warranties, and more. Mechanics who are eager to help will extend than genuine care to your auto repairs.
Be Confident -- Just remember, you're the one dishing out the bucks! Your auto repair shop should meet all your needs. If something seems fishy or just doesn't feel right, don't hesitate to take your business elsewhere. Trust your gut.